Requirements
Qualifications:
- Proven experience as a Warehouse Supervisor or similar role in an e-commerce environment.
- Solid understanding of warehouse operations, inventory management, and logistics principles.
- Excellent leadership and interpersonal skills with the ability to motivate and develop a team.
- Strong analytical and problem-solving abilities.
- Proficiency in using warehouse management software (WMS) and MS Office Suite.
- Knowledge of safety regulations and quality standards.
- Ability to work effectively in a fast-paced and dynamic environment.
Education:
- Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or related field (preferred but not Mandatory).
Description
ob Title: Warehouse Ecommerce Supervisor
Location: Mulund West, Mumbai
Company: ECom Retails
We are seeking a dedicated and experienced Warehouse e-commerce supervisor to oversee our warehouse operations. The ideal candidate will be responsible for managing the day-to-day activities of the e-commerce warehouse, ensuring efficient workflow, timely order fulfillment, and maintaining high standards of inventory accuracy and quality control.
Responsibilities:
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Team Leadership:
- Supervise and motivate a team of warehouse associates.
- Assign tasks and set daily/weekly/monthly goals to meet operational objectives.
- Provide training and development opportunities to enhance team performance.
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Inventory Management:
- Maintain accurate inventory records using warehouse management systems (WMS).
- Implement inventory control procedures to minimize discrepancies and ensure adequate stock levels.
- Coordinate with purchasing and logistics teams to optimize inventory flow.
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Order Fulfillment:
- Oversee the picking, packing, and shipping processes to ensure timely and accurate order fulfillment.
- Monitor order accuracy and resolve any issues related to order discrepancies or returns.
- Implement best practices for efficient order processing and shipping methods.
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Quality Control:
- Enforce quality assurance standards for packaging and shipping of e-commerce orders.
- Conduct regular inspections to ensure products meet quality specifications.
- Address and resolve any quality issues in collaboration with relevant departments.
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Safety and Compliance:
- Ensure compliance with health and safety regulations and company policies.
- Promote a culture of safety awareness and implement measures to minimize workplace hazards.
- Conduct regular safety audits and training for warehouse staff.
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Process Improvement:
- Identify opportunities for process optimization and cost savings within the warehouse operations.
- Implement continuous improvement initiatives to enhance efficiency and productivity.
- Analyze key performance indicators (KPIs) and develop action plans for improvement.